The Maintenance Service
The Maintenance Team is responsible for operating the day to day service. They deal with:
- Managing the day to day repairs
- Managing Contracts
- Improvements
- Permissions for Alterations
Tenancy Services
The Housing Management Team are responsible for day to day tenancy management. They deal with:
- Allocating Properties
- Rent Collection
- Assistance with Benefits
- Arrears Management
- Repairs Reporting
- Estate Management
- Neighbour Disputes
- Tenant Participation
- Taking repair requests from tenants
- General Tenancy Queries
- Assisting older or vulnerable tenants
- Helping tenants and members of the public with housing options advice, makes referrals on behalf of tenants to various support agencies and works with tenants in their homes to promote tenancy sustainment
Welfare Rights Advisor
WGHC employs the services of a Welfare Rights Advisor through Port of Leith Housing Association. Referrals are made by Housing Management Staff. The relationship between the tenant and the Advisor is completely independent and confidential.
Dolly Parton’s Imagination Library
Our Book Gifting Programme
Dolly Parton’s Imagination Library is a book gifting programme devoted to inspiring a love of reading in the hearts of children everywhere. Each month, enrolled children from birth to age five, receive a high quality, age appropriate book in the post, free of charge. To register your child please contact a member of our Housing Management Team. For more information about this scheme go to https://imaginationlibrary.com/uk/
If you wish to access any of the above please telephone our Office on 0131-551-5035 or alternatively you can use one of our contact forms.